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31 Jan 2013 The Service Cloud Console Implementation Guide provides you with an overview of the console, plus a video that shows you the console in
8 Nov 2017 The Salesforce Console Implementation Guide is for administrators who .. Live Agent is only available for a console with the Service Cloud.
1 Nov 2016 Lightning Service Console Best Practices and Winter '17 touchpoints, disconnected knowledge sources, manual processes, and agent errors. In 2014, the company chose to implement Service Cloud to help meet the
3 Apr 2017 The Salesforce Console Implementation Guide is for administrators who . Live Agent is only available for a console with the Service Cloud.
Determine whether your console is for Service, Sales, or a unique business need. Salesforce Classic Consoles: If you're assigned the Service Cloud User feature license, Salesforce Console Implementation Guide for Salesforce Classic.
12 Apr 2016 Typically, a Salesforce implementation project is divided into six phases. . Name the Service Cloud console application according to its function to the client Determine what type of signage or manual leader boards in the
31 Jul 2013
28 Aug 2017 Salesforce Console Implementation Guide for Salesforce Classic If youre assigned the Service Cloud User feature license you can review
14 Sep 2015 The Service Console Design Guide will share best practices for designing a You should start your design implementation with the Salesforce
18 Feb 2016 Tip: If you are assigned the Service Cloud User feature license, you can review and Salesforce Console for Service Implementation Tips.
     

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